Patient Customer Service and Collection Specialist

Role Overview

• Address patient billing inquiries
• Resolve concerns or discrepancies
• Collect outstanding balances for healthcare services
• Ensure compliance with federal and state regulations
• Communicate with patients and insurance companies to resolve billing issues

Requirements

• High school diploma or equivalent required
• Proven experience in medical billing and collections
• Relevant experience with relevant software and systems (e.g., billing software, electronic health records)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Pet Insurance
• Health savings account
• Paid sick time
• Paid time off
• Paid holidays
• Profit sharing
• Retirement plan