Workers' Compensation Specialist

Role Overview

• Manage intake of new workers’ compensation claims across assigned jurisdictions.
• Perform initial claims investigations and coordinate timely communication between PEO clients and the third-party administrator (TPA).
• Oversee ongoing claims activity, providing strategic guidance to adjusters and escalating complex cases when appropriate.
• Maintain consistent, proactive communication with clients regarding claim status, updates, and next steps.
• Support and execute departmental initiatives, reporting on outcomes and effectiveness.
• Review claim resolution plans and properly request authority in alignment with internal guidelines.
• Demonstrate working knowledge of workers’ compensation laws, best practices, and claims management procedures.

Requirements

• 0–2 years of experience in workers’ compensation, claims, risk management, insurance, or a related field.
• A Bachelor’s Degree in Risk Management or a related discipline preferred.
• Strong communication skills with the ability to collaborate effectively with clients, adjusters, and internal partners.
• Strong time management and organizational skills, with the ability to balance multiple priorities.
• Ability to work independently while maintaining high accuracy and accountability.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Professional development