Responsible for monitoring and collecting the financial responsibilities of our patients.
The Patient Financial Navigator must keep patients’ insurance benefits up to date in OncoEMR and Centricity and view the patients’ services for diagnosis and insurance coverage appropriateness.
Also performs the daily tasks of Managed Care and Patient Financial Navigator.
Requirements
High School Diploma or GED.
Experience working in a healthcare field, preferably in a clinical setting or business office is required.
Excellent verbal and communication skills needed.
Insurance knowledge requirements including: Understanding of medical terminology.
Managed care authorization process.
ICD10 codes.
Collection experience.
Ability to calculate and collect patients’ responsibility and insurance co-pay/coinsurance.
Benefits
Medical and Prescription Drug Coverage
Vision & Dental Insurance
Employee Assistance Program (EAP)
Health Savings Account (HSA) & Flexible Spending Accounts