Manager, HR Systems Reporting

Role Overview

• Partners proactively with Virtua HR leadership in achieving excellence in business performance through the innovation, implementation and optimization of reporting best practices
• Support the successful alignment of HR’s strategic and operational plans by providing creative and scalable reporting solutions enterprise wide
• Collaborates daily with the HR Technology, Analytics and operational teams (HR, Payroll, IT) to understand reporting requirements for integrations, configuration, holistic system needs and data requests
• Leads the continuous movement of transforming human capital data into meaningful and actionable stories which support leadership towards proven data-driven decision insights
• Independently facilitates discussions to understand customer business needs, researches and proposes viable technical solutions and provides consultative guidance
• Ensures high quality reports and dashboards by overseeing product design, architecture, testing, data validity and deployment
• Develops and mentors a team of skilled technical professionals, sharing expertise and fostering a culture of innovation
• Oversees vendor release management specifications, including evaluating new reporting capabilities, engaging stakeholders, prototyping solutions, testing, training users and leading successful implementations
• Oversees a voluminous report and data repository with a focus on streamlining report library with additional prompts and filters, incorporating implemented operational business changes timely and evaluating current value add to organization
• Coordinates monthly review of scheduled reports to ensure recipient list is current, information is utilized and delivery criteria supports organizational needs
• Validates all modifications and audits full suite of custom reports for consistent tagging, descriptions and formatting
• Manages adherence to reporting guidelines to maintain report uniformity and expands standard operating procedures accordingly
• Actively participates and identifies report modifications required for year-end transition and manages deliverables.
• Leads the design and development of HR reports and dashboards with a focus on self-serve and application across system
• Supports the translation of business needs to technical specifications for report development
• Monitors report development and checks in with team regularly to ensure positive direction and movement
• Reviews, validates, and signs off on all newly created reports
• Proactively engages team to investigate and resolve report validity shortfalls
• Consistently researches new reporting technology and partners with HR Leadership in evaluating value add and return on investment
• Collaborates with other industry reporting professionals to explore new reporting advancements.
• Represents Virtua in community forums and networking events to gather best practices and upcoming product intel
• Confidently knowledge shares research, experience and partners in the development of a strategic reporting technology business plan
• Adheres to change management processes and ensures submissions are timely and follow guidelines
• In partnership with HR Leadership, recommends where reports and dashboards will be located and app connectivity to support seamless self-serve capabilities
• Identifies need for report/dashboard help text and guidelines
• Outlines the creation and implementation of report reference materials (articles and announcements)
• Coordinates operational training, conducts workshops and demonstrations as needed to promote user adoption, increasing customer comfort while navigating reports/dashboards and interpreting results.
• Monitors case management and ensures the successful and timely fulfillment of report requests
• Supports reporting team during triaging request by proposing insightful and clarifying questions and synthesizing report specifications based on customer discussions
• Upon delivering finished product, proactively connects with customers to measure satisfaction and gathers feedback for future process improvement in reporting

Requirements

• 8+ years of progressive technical system experience with a focus on advanced reporting, data transformation and optimization
• Workday expertise required, including report product offerings such as: Prism, Discovery Boards, People Analytics, etc.
• Advanced level experience required with Excel, Workday business processes and reporting including BIRT, advanced, matrix, composite reports and calculated fields
• Willingness to be immersed in healthcare operations to successfully synthesize industry practices with available technology
• Proven track record meeting target dates within time, quality and cost while managing parallel deliverables
• Consistently exhibits patient, flexible and comprehensive leadership to team of professionals
• Creates an environment of commitment within team by encouraging engagement, recognizing achievements, setting goals, prioritizing and delegating equitably with clear expectations
• Excellent customer service, verbal, and written communication skills
• Strong analytical and critical thinking skills, including the ability to apply them to a variety of situations
• Proven success in solving challenges independently and communicating solution obtained
• Must be able to work independently and prioritize team responsibilities to meet deadlines
• Strong aptitude to presenting data that is meaningful, tells a story and actionable to leadership.
• Bachelor’s Degree required. Degree preferred in Computer Science, Information Services, Business, Quantitative Methods. Technology certifications preferred. Completion of Management/Leadership training programs.

Benefits

• medical/prescription, dental and vision insurance
• health and dependent care flexible spending accounts
• 403(b) (401(k) subject to collective bargaining agreement)
• paid time off
• paid sick leave as provided under state and local paid sick leave laws
• short-term disability and optional long-term disability
• colleague and dependent life insurance and supplemental life and AD&D insurance
• tuition assistance
• employee assistance program that includes free counseling sessions