Own the end-to-end management of employee relations cases, including intake, triage, investigation, documentation, recommendations, and closure.
Conduct thorough, unbiased investigations into allegations such as misconduct, policy violations, workplace conflict, retaliation, and performance escalations.
Deliver clear findings and partner with HRBPs, Legal, Compliance, and Ethics to ensure outcomes are fair, consistent, and grounded in company values.
Ensure high-quality case documentation with precise, audit-ready detail.
Advise managers on handling performance concerns, conflict resolution, coaching strategies, and policy interpretation.
Support employees and leaders navigating sensitive situations by offering clarity, empathy, and actionable guidance.
Interpret company policies and help ensure organizational adherence, recommending updates as gaps or trends emerge.
Track and analyze ER cases to identify patterns, hotspots, and breakdowns in culture or leadership effectiveness.
Work closely with HRBPs, Legal, Compliance, Ethics, Security, and Talent teams to ensure cohesive handling of employee matters.
Champion a culture of fairness, accountability, and psychological safety through both reactive and preventive measures.

4+ years of experience in Employee Relations, HR Business Partnering, investigations, or a related HR discipline.
Proven capability managing ER cases independently, including complex or high-risk investigations.
Strong knowledge of employment law, ER best practices, and how to operate in ambiguous, nuanced situations.
Exceptional written and verbal communication skills with a commitment to clarity, accuracy, and discretion.
High emotional intelligence and the ability to coach leaders with conviction, empathy, and practicality.
Experience partnering with Legal, Compliance, and Ethics functions on sensitive topics.
Demonstrated ability to analyze trends, synthesize insights, and influence preventive solutions.
Comfortable working in fast-paced, global, and evolving environments.
Strong judgment, resilience, and ability to stay level-headed during difficult conversations.
Proficiency in G-Suite, Slack, and HRIS tools preferred.
Bachelor’s degree required; HR certification or investigation training preferred.

Senior Employee Relations Specialist

Key skills