About this role

Put the customer first by building trusted, long-term relationships with Snowflake’s top customers and telling their stories in ways that create mutual value
Own customer marketing initiatives aligned to key product categories, supporting priority launches, GTM motions, and strategic narratives
Execute high-touch customer marketing campaigns with Snowflake’s most strategic and visible customers, including executive-level engagements
Partner with Product Marketing, Product, Sales, Demand Generation, and Partner teams to identify strong customer champions and reference opportunities
Develop and scale customer advocacy content, including case studies, videos, testimonials, webinars, blogs, event activations, and speaker engagements
Track, analyze, and report on the performance of customer marketing campaigns and programs

8+ years of experience in customer marketing, product marketing, executive programs, or related B2B marketing roles
Experience running high-touch customer or executive marketing programs
Background in B2B SaaS or enterprise technology environments
Bachelor’s degree in Marketing, Communications, Business, or a related field
Experience with Google Suite, Salesforce, Tableau, and Wrike

Senior Customer Marketing Manager

Key skills