Create, maintain, and improve knowledge and documentation on luxury footwear authentication.
Develop training materials and train the global Authentication team for the brand support expansion.
Deliver high-impact projects by taking full ownership, meeting deadlines, and ensuring quality at every step.
Research and track industry knowledge, new releases, and trends in the resale and luxury footwear market, identify key attributes, and translate the knowledge or data to authenticators and the ML team to improve the accuracy and automation.
Work with the Knowledge Analysts for cataloging, researching, tagging, and creating procedures for Entrupy’s proprietary datasets
Monitor and analyze the accuracy of the results and knowledge adherence to identify the knowledge gap and improve the training materials.

4+ years of experience creating knowledge materials to train the authentication team.
Advanced subject matter expertise in luxury footwear, with a proven track record of authentication accuracy.
Experience with both in-person and digital authentication is a significant plus.
Understanding knowledge creation best practices (capture, authoring, and organization of information across multiple channels)
Experience with scientific approaches to the classification of knowledge and systems
Proven knowledge of taxonomy and data classification systems; comfort working with complex datasets and structured information.
Proven skills and understanding of data organization and structuring
Strong authoring and editorial skills: able to understand complex information and communicate said information (both written and spoken) to individuals with diverse professional backgrounds
Self-starter, detail-oriented, and creative problem solver able to work with global teams and multiple deadlines
Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management
Passion for fashion, sustainability, and upholding standards of authenticity.

Knowledge Analyst II, Luxury Footwear

Key skills