Understands organizational objectives and makes decisions that align with Company priorities and values.
Endorses, models and develops team to deliver Coach’s Selling and Service expectations.
Manages sales strategies, initiatives and growth across all categories.
Flexes store business strategies and personal selling techniques to contribute to overall store and financial results.
Maximizes floor supervisor role to deliver strong metrics and results driven through team selling and selling to multiple customers.
Sets and communicates goals for the team, tracks store’s performance and achieves sales through team.
Holds the management team accountable for floor supervisor productivity and personal productivity.
Takes ownership and commitment for delivering results; actively aware of personal and store metrics and achieves goals.
Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers.
Develops a clienteling strategy in partnership with the District Manager; implements and monitors strategy over time to achieve business goals and objectives.
Understands changes in local market with potential impact on business performance and supports execution of local sales strategies and tactics.
Builds credibility and trust as a personal fashion advisor to both team and customers.

1 to 3 years of previous Store Manager experience in a luxury retail service environment preferable.
Possess current knowledge of fashion trends and competition in the marketplace.
High school diploma or equivalent; college degree preferred.
Proficient with MS Office (Microsoft Word, Excel, PowerPoint, and Outlook).
Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)

Store Manager

Key skills