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Senior Sales Operations Representative – Enterprise at CDW | JobVerse
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Senior Sales Operations Representative – Enterprise
CDW
Remote
Website
LinkedIn
Senior Sales Operations Representative – Enterprise
United States
Full Time
1 week ago
$50,000 - $66,000 USD
Apply Now
Key skills
Go
Project Management
Communication
Sales
About this role
Role Overview
Maximize the productivity of account manager(s) through direct partnership
Provide operational order management support and handle order escalation
Interact with external customers to provide order status updates, quotes, and other requests
Provide operational assistance to account managers and field sales coworkers with quote creation and order processing
Ensure all government, customer, and seller requirements are followed on orders
Work closely with Services and Project Management team(s) on large projects
Responsible for order management coordination on all customer rollouts
Provide consistent status updates for orders, quotes, or other requests to sales coworkers
Engage proactively with customers to provide order status updates, quotes or other requests
Assist with CDW and Partner badged services requests
Prepare and distribute product configurations and customer quotes
Promptly process orders via SPS and AS400 systems
Manage bids entry, amend, and win bids in Bid Router
Daily maintenance of sales order routers and sales order manager screens
Train and mentor new and existing coworkers
Develop good working relationships with internal departments and clients.
Requirements
2+ years experience within Operations or Sales
Associate degree or relevant experience
Proficient in Microsoft Office applications
Excellent communication skills, both oral and written using a variety of styles and techniques appropriate to the audience
Effective interpersonal skills, with ability to flex style based on the audience
Ability to develop trusted relationships with customers and coworkers
Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
Proven ability to proactively collaborate and build relationships, take initiative and creatively problem solve
Demonstrated ability to deliver exceptional customer interactions
Demonstrates a high sense of urgency to go above and beyond to provide an extraordinary customer experience
Proven ability to undertake and successfully complete special projects.
Benefits
Annual bonus target of $30,000 subject to terms and conditions of plan
Apply Now
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