Internal Business Systems Consultant

Role Overview

• Perform business analysis tasks by supporting stakeholders
• Handle user inquiries/issues and enhancements to the system
• Work with stakeholders to identify solutions including training and process changes
• Provide required business expertise for project and production activities
• Ensure compliance for required standards
• Conduct complex analysis on reports to ensure system performance
• Communicate effectively with team members and management

Requirements

• High School Diploma/GED
• 7 years in a relevant operational area (e.g. customer service, claims, enrollment and billing, etc.)
• 5 years of technical application experience
• 5 years in the Health Insurance Industry (preferred)
• 5 years in the Healthcare Industry (preferred)
• 5 years with Lean Six/Sigma (preferred)
• (Lean) Six Sigma
• Project Management Professional (PMP) (preferred)

Tech Stack

• PMP

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Remote work options
• Professional development opportunities