Solar Account Manager – Phone

Role Overview

• Generate and qualify leads for residential solar through various channels, including referrals, marketing campaigns, and phone-based outreach efforts
• Engage with prospective customers to understand their energy needs, assess their eligibility for solar, and present the benefits of our solar solutions
• Conduct thorough virtual consultations and presentations to educate customers on the features of our solar products, including cost savings, maintenance, terms, and financing when applicable
• Collaborate with internal teams, including operations and customer support, to ensure smooth processing of lease agreements and installations
• Build confidence, generate excitement, and maintain consumer interest by using listening and negotiation skills when confronted with objections, skepticism, conflicts, etc.
• Effectively manage full cycle sales process by maintaining accurate records of sales activities, customer interactions, and pipeline status using multiple Customer Relationship Management (CRM) software
• Properly manage time to ensure prospecting activities, customer communications, project management duties, and virtual meetings are efficiently completed
• Build and maintain strong relationships with customers, providing ongoing support and addressing any inquiries or concerns they may have
• Stay updated on industry trends, regulatory changes, and competitive offerings to effectively position our lease products in the market
• Achieve and/or exceed sales targets and key performance indicators (KPIs) set by the company

Requirements

• Bachelor’s degree in Business, Marketing, Sales, or related professional experience is preferred
• Experience with residential/direct to consumer sales and CRM software is preferred
• Must have reliable transportation
• Flexibility to travel up to 25% of the time for quarterly training events, sales meetings, and team events
• Excellent communication and negotiation skills
• Detail-oriented with strong organizational and time management abilities
• Self-motivated and results-driven, with a passion for renewable energy and sustainability
• Proven track record in sales, preferably in the energy/solar industry or related field
• Proficiency in Microsoft Office Suite (particularly Outlook and PowerPoint)
• Understanding of residential solar products, financing options, and industry dynamics is preferred but not required

Benefits

• Comprehensive coverage including medical (plus free telehealth)
• Dental
• Vision
• Employer health savings account contributions
• Robust support through Headspace
• Free mental healthcare visits for you and your dependents
• Extensive assistance with Maven
• Paid family and caregiver leave
• Fertility, adoption, and surrogacy services
• 401(k) plan with company match
• Access to financial wellbeing tools
• Paid time off
• Tuition reimbursement
• Paid leaves
• Employee hardship fund
• A wide range of additional perks