Insurance/Billing Collection Assistant III – Anesthesiology

Role Overview

• Performs advanced follow-up on insurance billing and collection activities.
• Makes collection calls, verifies accuracy of insurance records and claims.
• Contacts insurance companies and collection agencies to expedite payments.
• Reviews patient accounts and utilizes Epic system tools for claim submission and status checks.
• Supports customer service unit in answering billing and collection questions.
• Assists with training new staff and works on special projects as assigned.

Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience.
• Work Experience: Billing Or Insurance (3 Years)
• Skills: Claims Resolution, Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Epic EHR, Health Insurance Billing, HIPAA, ICD-10 Procedure Coding System, Insurance Follow Up, Medical Billing and Coding, Medical Terminology, Microsoft Excel, Microsoft Word, Office Equipment, Team Leadership, Telephone Communications.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, with university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs, courses, employee assistance program (EAP), and financial resources.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.