Key skills
Leadership
About this role
Role Overview
- Reports to AVP, Risk Control Under broad oversight, attracts, recruits, coaches, trains, develops and retains top Risk Control talent.
- Manages work assignments for staff in assigned territory, completes performance reviews with input from AVP, guides staff on skill development, and acts as Risk Control liaison to local business partners.
- Manages relationships with business partners, including, underwriting, claim and other risk control disciplines.
- Supports the acquisition, retention and profitability of our business through engagement with agents/brokers and customers.
- Implements strategies aligned with business unit objectives to grow a profitable book of business.
- Monitors expenses and provides input on compensation, bonuses, and budgetary matters.
- Travel for this role may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business.
- Manages Risk Control staff in territory ensuring the appropriate technical resource is assigned and efficiently deployed.
- Completes ongoing performance feedback and gives honest, constructive and timely feedback to staff.
- Produces all interim and year-end formal reviews.
- Works with staff to develop and monitor individual development plans.
- Manages quality through co-surveys and survey/file reviews with staff as required by our formal Quality Assurance (QA) process.
- Maintain timely, frequent and relevant communications with direct manager (AVP) and business partner leadership.
- Effectively manages local strategies and objectives to maintain optimal relationships with brokers and agencies.
- Coordinates training for local staff in conjunction with regional initiatives, business partner plans, emerging issues and market changes.
- Attends and participates as appropriate in regional and local office business meetings.
- Collaborates with business partners to ensure Risk Control products and resources are leveraged.
- May conduct risk control assessments or marketing presentations at client locations as needed in support of our business.
- Maintain current knowledge of regulatory environment and emerging safety issues.
Requirements
- Bachelor's degree in related field.
- 3+ years management experience.
- Demonstrated successful management experience leading both on site and remote employees.
- Experience in leading large, diverse groups including leading other leaders.
- Recognized related professional designations (such as ASP, CSP, ARM, etc).
- Eight years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
- Valid driver's license.
- Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.
Benefits
- Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.