Perform store safety, security, and loss prevention audits.
Review, analyze, and respond to loss prevention/operational deficiencies to protect company assets.
Act as a business partner to travel plaza management in securing company assets.
Utilize exception-based reports to analyze financial reports and inventory systems data.
Initiate, conduct, and manage internal investigations involving theft, fraud, substance abuse, etc.
Conduct interviews to bring resolution to successful outcomes.
Assist the Loss Prevention department in developing strategies, programs, and training to reduce exposure.
Execute periodic site visits for internal/external threat assessments, training, and investigations.
Collaborate with Operations and Human Resources to uphold company policies.
Liaise with law enforcement for investigations and prosecutions.
Represent company in court proceedings.

Bachelors degree in Criminal Justice, Business, Accounting, or a related field; or equivalent professional experience.
3-5 years of Loss Prevention or Operations experience within a multi-unit organization.
Strong investigative and interviewing skills; completion of professional interviewing/investigative training such as Wicklander-Zulawski, Reid, or SCAN required.
Wicklander-Zulawski Certification preferred.
Loss Prevention Certification (LPC) preferred.
Demonstrated ability to analyze financial reports and operational data to identify trends, diagnose issues, and resolve internal loss.
Experience conducting Loss Prevention and Operational Audits to assess compliance with organizational policies preferred.
Experience utilizing and, when necessary, installing CCTV and related investigative technologies is desirable.
High level of computer proficiency, including Excel, Outlook, and Word; experience with Power BI preferred.
Spanish language proficiency desirable.

Area Loss Prevention Manager

Key skills