About this role

Lead and develop a recruiting organization consisting of 4 direct reports (2 Supervisors, 2 Leads) and a total team of ~14 recruiters
Drive accountability across supervisors and recruiting teams, ensuring consistent performance against hiring goals
Coach and develop leaders to strengthen ownership of team results and KPI attainment
Ensure the recruiting function is streamlined, scalable, and aligned with business goals
Partner with the business to develop and adjust sourcing and hiring strategies based on monthly hiring demand

5+ years of Talent Acquisition, recruiting, or service‑industry leadership experience
3+ years of people management experience, including managing leaders
Proven success leading high‑volume or goal‑driven recruiting teams
Strong ability to use data and metrics to drive recruiting outcomes
Experience working cross‑functionally with business leaders and HR partners

Manager, Language Operations Recruiting

Key skills