Own and deliver division initiatives from concept through execution, ensuring alignment with organizational strategy and annual priorities.
Translate complex priorities into actionable workplans that enable consistent execution across multiple client environments.
Build and maintain well-structured, validated, shareable datasets to support confident decision-making.
Develop and deliver presentations to senior leadership, clients, and key internal stakeholders.
Lead and facilitate meetings to drive decisions, resolve issues, and produce clear action plans.
Build trusted client partnerships through proactive, clear, timely, and accurate communication.
Ensure all deliverables and communications are accurate, complete, and appropriately reviewed prior to release.
Anticipate and interpret change (market, operational, regulatory, clinical, supply chain) and adapt quickly.
Analyze complex issues systematically, challenge assumptions, and identify root causes.

Bachelor’s degree required; Master’s degree preferred (Healthcare Administration, Business, Clinical/Scientific discipline, or related field)
Knowledge of laboratory operations and clinical service environments preferred
7+ years of progressive leadership experience in laboratory services, clinical operations, healthcare consulting, or health system service delivery
Demonstrated success leading cross-functional initiatives, managing stakeholders, and delivering measurable outcomes
Experience developing executive-ready analyses and leading high-impact communications with clients and senior leaders.
Consulting experience would be a plus.

Laboratory Services Director

Key skills