Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients.
Perform onsite visits as needed to install, configure, and troubleshoot deployments.
Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance.
Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions.
Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction.
Identify opportunities for improvements and feed insights back to the core engineering team.
Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security.
Document deployment processes, customizations, and client-specific configurations.

Strong proficiency in Rust or Node and React for full-stack development and customization.
Experience with SQLite, MySQL, Postgres (or similar embedded databases) for data management in on-prem setups.
Has built customer-facing AI applications
Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering).
4-5 years of software engineering experience
Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments).
Ability to write, debug, and modify code in production-like settings under time constraints.
Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly.
Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators).
Willingness and ability to travel extensively to client sites nationwide.
Bachelor's degree in Computer Science, Engineering, or equivalent experience.

Software Development Engineer – Forward Deployed

Key skills