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Commercial Roofing Service Manager at Nations Roof | JobVerse
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Commercial Roofing Service Manager
Nations Roof
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Commercial Roofing Service Manager
United States
Full Time
1 week ago
No H1B
Apply Now
Key skills
CRM
Leadership
Communication
About this role
Role Overview
Manage daily service department operations to ensure efficiency, quality, and safety.
Oversee scheduling, dispatching, and coordination of service technicians and jobs.
Lead, coach, and develop service technicians to drive performance and professional growth.
Ensure compliance with company policies, safety standards, and industry best practices.
Act as a primary point of contact for customers regarding service requests, estimates, and updates.
Maintain proactive, professional communication to ensure a high level of customer satisfaction.
Address service-related issues and resolve concerns promptly and effectively.
Coordinate with suppliers, vendors, and internal teams to maintain efficient job flow.
Track service department budgets, performance metrics, and profitability.
Review service reports, scopes of work, and job documentation for accuracy.
Identify opportunities for process improvement and implement best practices to improve efficiency and margins.
Requirements
Experience in roofing, construction, estimating, or a related service-based industry.
Proven leadership and team management experience.
Strong communication, organization, and customer-service skills.
Ability to read and interpret roofing reports, scopes of work, and service documentation.
Proficiency with scheduling software, CRM systems, and standard office tools.
Strong problem-solving skills and sound decision-making ability.
Benefits
Competitive salary of based on experience.
Company vehicle or vehicle allowance.
Medical, Dental, and Vision insurance.
401(k) plan with company contribution.
Paid Holidays and Paid Time Off (PTO).
Career development and advancement opportunities.
Supportive, team-oriented work environment.
Apply Now
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