Front Office Manager
United States
Full Time
1 week ago
$55,000 - $60,000 USD
No H1B
Key skills
Sales
About this role
Role Overview
- Performs functions of Guest Service Agent as scheduled by Management
- Provides training, including safety training, to front office staff as directed by Management
- Assists in the selection of Guest Service Agents
- Assists in scheduling front desk personnel within budget guidelines to assure adequate staffing
- Maintains accurate records including cash flow sheet, direct bill accounts, credit card payments, registration cards, and reservation cards
- Corresponds with group and travel agents to answer special requests for rooms and rates
- Assists with sales and marketing efforts as directed
- Assigns duties to Guest Service Agents and observes performance to ensure adherence to franchise standards, hotel policies, and established operating procedures
- Answers inquiries pertaining to hotel policies and services
- Performs functions of the General Manager in their absence
- Assists General Manager in conducting staff meetings
- All other duties as assigned
Requirements
- Preferably 1+ year of similar experience in Select Service or Extended Stay properties
- Brand Experience preferred.
- Knowledgeable in Inventories, Scheduling, and Ordering.
- Valid Driver’s License.
- Open Availability.
Benefits
- Career advancement opportunities
- Employee discounts
- Competitive pay
- Daily Pay Option
- Flexible work schedule
- Comprehensive benefits for you and your family including (medical, vision, dental, 401k, Profit Sharing)
- Paid Vacation