Assisting our customers in developing best practice clinical operations with an emphasis on focused patient outcomes, patient care efficiencies, cost containment/reduction, and customer value propositions.
Technical responsibilities may include evaluation of business processes, recommending process changes, process documentation, problem identification, database and system configuration, hardware/software specification and/or design, change management, testing recommended strategies, identifying training needs and solution deployment.
Assisting in the creation and development of our consultative services.
Development of relevant metrics that demonstrate achievement of clinical, operational, and financial values.
Actively support product training and implementation through defined implementation processes, access to eLearning, onsite and remote training, and consistent follow-up to ensure adoption and optimal utilization of our solutions/products.
Work as the clinical resource of the Varian project implementation team as an expert in content curation, product configuration, testing, and workflow.
Own workflow current state to future state mapping with associated gap analysis.
Drive detailed requirements gathering sessions through on-site and remote analysis and customer interviews.
Work with the technical implementation team in translating workflow requirements to actionable technical configuration tasks.
Develop and help drive customer-specific user adoption strategies and best practices.
Provide onsite support during system Go-Live and immediate post-Go-Live periods.
Requirements
BS/BA in related discipline or equivalent combination of education and experience.
Demonstrated leadership experience in clinical operations driving strategic and business planning, financial and operational performance.
RT, RTT or CMD with a history of at least 3 years of direct patient care experience.
5+ years combined experience with Oncology setting and Healthcare Technology vendor(s).
Strong organizational, analytical and communication skills with a proven track record of collaborative and consensus-building.