Engineering Services Manager – Enterprise
West Des Moines, Iowa, United States of America
Full Time
4 weeks ago
H1B Sponsor
Key skills
Sales
About this role
Role Overview
- Responsible for running the services team for their respective geographical region/practice area.
- Respond to service escalations and manage Engineer deployment.
- Drive customer pipeline and liaise between Sales and Service teams.
- Review Engineering write offs and maintain less than 2% of hours written off annually.
- Create standard operating procedures for Engineering teams’ interactions with other departments.
Requirements
- 5+ years in a technical related field.
- Experience designing and architecting network or systems-based solutions.
- Bachelor’s Degree or equivalent experience.
- One or more certifications: CCNP, CCDP, CCIE, ACMP, ACCP, ACCX, ACEAP, VCP, MCA.
- Skills in designing, installing, and supporting Cisco, HPE, Dell servers, etc.
Benefits
- WFH Flexible