Quarry Account Manager

Role Overview

• Develop and implement technology strategy for Quarry accounts.
• Translate the customer's feedback into a comprehensive technology strategy for key accounts.
• Gain an in-depth understanding of the customer's business operations to recommend appropriate technological solutions.
• Collaborate with internal teams and technology partners to drive sales.
• Coordinate with CAT Customer Solutions Core Region and Commercial Technology Teams to expand technology sales.
• Assist business and functional units in creating strategies based on customer feedback.
• Enhance Quarry Service Offerings for Customers.
• Find opportunities to expand service options for Quarry accounts (e.g., Productivity Reporting, KPI clarification, & Safety Enhancements).
• Collaborate with Cat Digital to develop new reports for quarry customers.
• Promote Cat Command & Autonomy.
• Work with key accounts on solution adoption.
• Find use cases that drive positive outcomes for customers.
• Drive collaboration to fully autonomous site planning.
• Gain confidence in our early learning strategy with customers.

Requirements

• Broad expertise in Relationship Management & Customer Focus.
• Broad experience in Value Selling.
• Extensive experience in Negotiation.
• Working knowledge of Account Management.
• Decision Making and Critical Thinking Skills.
• Bachelor’s Degree in Business, Engineering, or related fields.
• Proven experience in Enterprise Account Management for a services organization.
• Knowledge of Caterpillar Products and Applications preferred.
• Strong Drive and Organizational Capabilities.
• Experience in the Quarry Industry preferred.
• Power BI experience a plus.

Benefits

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement