Shared responsibility for the planning, design, development, of new applications and enhancements to existing applications.
Manage compatibility and interoperability of applications.
Ongoing review and analysis of the effectiveness and efficiency of applications.
Conduct research into software products and services in support of development and purchasing efforts.
Provide support for the testing of new and existing software applications under development or consideration for purchase.
Maintain and monitor performance of existing software and applications across the organization.
Learn technical and functional aspects of software applications used and supported by the organization.
Collaborate with accounting department leads and training staff to assess application training needs and objectives.
Participate in the design, development, and delivery of software applications training programs and individual classes.
Field incoming request tickets from end-users to resolve application and software issues within assigned applications or databases and properly document interactions.
Requirements
Bachelor's Degree in Computer Science, Information Systems, or related field required or 3-5 years of equivalent combination of education and work experience.
Functional and technical knowledge and experience with accounting software solutions.
Ideally 3 or more years of enterprise level accounting software analysis or equivalent functional subject matter expertise.
Strong general knowledge of the Microsoft Windows operating systems (PC and Server) including all administration-level functions.
Strong authoring or development experience with T-SQL, SSRS, Power BI or other report design and visualization tools.
Experience with Microsoft Office with emphasis on Excel proficiency.
Experience with requirements gathering and software testing.
Previous experience in the legal or professional services industries is preferred.
Excellent customer service and written/spoken communication skills.