Analyzes initial complex allegation reports and plans the investigation strategy with a focus on mitigating risk by ensuring compliance with laws, policies, and processes.
Interviews associates, witnesses, and other parties to gather, verify, and/or corroborate evidence.
Analyzes and interprets information, documentation, and evidence to make informed determinations about allegations resulting in the timely closure of investigations.
Escalates critical investigations as appropriate.
Utilizes case management to prioritize and bring investigations to completion within established service level agreements.
Research and/or review legal and regulatory information, company policies, processes, and standards, to learn relevant information and incorporate it into investigative work.
Uses appropriate tools and technology to thoroughly evaluate and understand the evidence and its significance to an investigation.
Stays apprised of relevant laws, regulations, and industry trends related business lines.

Bachelor's: Auditing, Human Resources, Employee Relations, Business, or related field.
Four to Seven (4-7) years of work-related human resources and employee relations experience with multistate experience required, international experience preferred.
Demonstrated experience in interviews, investigations, case management, extensive documentation review and analysis, with a track record of effective collaboration, and deep HR expertise.
Knowledge of applicable local, state/province, and federal/national laws and regulations related to employment.
Familiarity with key government agencies in HR compliance and employee relations domains, with the ability to articulate relevancy and make applicable recommendations (FMLA, ADAA, OFCCP, DOL, EEOC, etc.).
Strong technical aptitude, including experience with HRIS and case management systems data and reporting required; experience with Oracle HCM and ServiceNow preferred.
Ability to communicate effectively with all levels of the organization, including facilitating training on employee relations and compliance topics.

Professional Human Resources certification (PHR) or applicable HR accreditation strongly preferred.
Available to work extended hours to complete projects and meet business demands, as needed.

Human Resource Investigator

Key skills