Identify, pursue, and secure new business opportunities within key markets, including laboratory, aerospace, industrial heat treatment, and R&D sectors.
Manage and grow relationships with customers to drive repeat business and brand loyalty.
Conduct on-site customer visits, technical presentations, and equipment demonstrations at trade shows or customer facilities.
Collaborate with internal teams — engineering, customer service, and production — to ensure accurate technical solutions and timely communication.
Develop and maintain territory sales plans, forecasts, and regular reporting through CRM and Infor systems.
Monitor market trends, competitor activity, and pricing to identify growth opportunities.
Represent Thermcraft at industry events, trade shows, and conferences with a professional and proactive presence.
Serve as a customer advocate internally to ensure satisfaction and build long-term partnerships.

Technical Sales, or equivalent experience.
Minimum 3–5 years of experience in industrial or technical sales (thermal processing, instrumentation, or manufacturing preferred).
Proven ability to develop new businesses and maintain key accounts.
Strong technical aptitude and understanding of engineered products or systems.
Excellent communication, presentation, and negotiation skills.
Proficient with Microsoft Office, CRM tools (Infor experience preferred), and digital communication platforms.
Willingness to travel 50% to customer visits, trade shows, etc (domesticly).
Valid driver’s license.
Experience selling furnaces, ovens, or heating elements to industrial or OEM customers (preferred).
Understanding of thermal processing or materials testing applications (preferred).
Bachelor’s degree in engineering (preferred).

Business Development Manager

Key skills