Key skills
LeadershipCommunicationPresentation Skills
About this role
Role Overview
- Own the management and leadership across all care management operations
- Full oversight of care management operations including staffing model and deployment of resources
- Collaborate with Navvis clinical ops team to evolve programs and ensure best practice
- Lead a team of Navvis and SSM-badged colleagues responsible for performance outcomes
- Establish and maintain feedback loop with SSM leadership on care management indicators
- Develop achievable goals with direct reports setting the vision for cascading those goals
- Partner cross-functionally to develop strategies impacting value-based performance
- Ensure patients’ experience of care reflects a high level of satisfaction
Requirements
- A Bachelor's or Master's Degree in a clinical field
- Minimum of 10 years of healthcare leadership experience
- Expert knowledge of health care management principles
- Excellent communication and presentation skills
- Ability to relate to physicians, nurses and senior level health care leaders
- Proven track record working with clients and excellent customer interface skills
- Strong collaborative, negotiating, influencing, leadership and decision-making skills
Benefits
- competitive total rewards strategy
- volunteering and social engagement activities
- company experiences that challenge you to think differently
- fostering an environment that allow people to be creative
- medical, dental, vision insurance
- 401K with a safe harbor contribution
- Paid Time Off plan starting at 2+ weeks