Owner of specific client relationships and manages the day-to-day outsourced HR operations for the client
Work as part of internal client teams for specific clients, collaborating with HR consultants, as well as Benefit and Payroll Specialists, to manage client workload
Serve as the direct contact for client employees and leadership teams for all things related to human resources, benefits, and payroll
Research, communicate, and accurately resolve human resource issues and concerns
Conduct status meetings with clients to ensure client needs are being met according to the service scope and commitments
Update, create, and develop HRIS changes for client-specific needs
Audits payroll and monthly benefit reconciliations
Assist in the preparation and production of professional materials for training presentations
Completes and/or provides assistance with compliance reports such as EEO-1, VETS-4212, etc.
Exhibit client-focused behavior and apply knowledge and training to support client needs
Answer calls, research, and process client requests, and document actions as appropriate
Provide support on specific HR consulting projects (handbooks, policy creation, HR due diligence, etc.)
Ensure that all internal controls and procedures are followed
Input data into the appropriate software for vendors/carriers/clients within the required timeframe
Effectively operates all department equipment and software applications
Additional responsibilities as assigned

High school diploma or GED required.
At least 2 years of demonstrated HR experience
Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally
Ability to analyze and prioritize multiple responsibilities
Proficiency with Microsoft Suite software tools (Word, Outlook, Excel, Teams etc.)

Human Resources Generalist

Key skills