This role informs, inspires, empowers and connects our employee audience through effective and professional internal communications.
The Specialist creates, curates, and coordinates digital and in-person communication content through our formal employee channels in alignment with NMDP’s Employee Experience Communication Strategy.
They help lead the measurement, reporting, and communications improvement/evolution planning toward more impactful and effective employee communications over time.
Write, edit, produce and deliver accessible, audience focused, professional communications within brand guidelines and following a key message platform.
Develop and share a thorough knowledge of NMDPs culture, businesses, strategy and teams.
Act as an ambassador of our employee value proposition and our organizational values.
Build and maintain highly effective working relationships with decision makers, audience representatives, peers, and influencers across the organization.
Track and measure communication effectiveness in pursuit of meeting goals and employee engagement needs and metrics.
Manage communication review and approval process to meet communication plan deadlines.
Requirements
Bachelor's degree. Upon evaluation, a combination of equivalent experience and/or education may be substituted for the degree requirement.
Demonstrated success and 2-3 years of full-time job experience in business, media, and/or marketing communications.
Knowledge of:
Associated Press style guide and how to follow internal brand/style guides.
Storytelling methods, techniques, and best practices.
Digital communication design and content management tools and techniques, including professional presentations, digital creation and curation tools, blogs, podcasts, video, intranet, newsletters, embedded messaging, and others.
Journalistic reporting and writing standards.
Communication ethics and principles.
Ability to:
Communicate at an expert level in written, visual, and spoken forms and formats.
Collaborate with many different people and teams to identify, develop, edit, and publish quality content.
Ability to distill complex topics and craft clear, compelling messages, scripts, and copy.
Operate within established standards and practices.
Identify and advocate for process and quality improvements on behalf of your audiences, and your and your team’s work products.
Prioritize and effectively manage multiple deliverables, deadlines, and requests for work and time.
Problem-solve using different methods and approaches, fit to the situation and collaborators.
Self-start and seek out work that provides value and makes an impact on our shared mission and goals.
Benefits
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits.
Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees.