Plays a critical leadership role within the ophthalmology organization, ensuring strategic alignment between revenue cycle functions and physician operations.
Responsible for serving as a proactive liaison between the revenue cycle team and medical providers.
Optimize collections at the point-of-service, oversee and monitor performance, implement automated payment solutions, and provide real-time analytics.
Manage onboarding tasks, facilitate legacy practice system run-outs, serve as the primary liaison, educate providers on KPIs and financial benchmarks, and create maintain an RCM directory.
Analyze collections performance, communicate coding efficiency and payer trends, collaborate with operational teams for clean claims submission, and lead implementation of automated payment solutions.
Compile monthly pillar “Vital Signs” report to key stakeholders, track inquiry trends, publish evolving FAQ resources, and use data to drive accountability and continuous improvement.

Bachelor’s degree in Health Administration, Business, Finance, or related field (Master’s preferred).
5+ years of experience in Revenue Cycle Management, with a focus on physician integration and collections.
Demonstrated experience in physician-facing roles , especially during acquisitions or onboarding.
Strong understanding of credentialing processes, payer regulations , and coding workflows.
Proven ability to analyze financial KPIs and communicate them effectively to clinical stakeholders.
Experience managing or implementing call centers, IVR systems, and automated payment solutions .
Project management experience, including use of Gantt chart tools or platforms (e.g., Smartsheet, MS Excel, MS Powerpoint etc.).
Working knowledge of Microsoft products including: MS Excel, MS Word, MS PowerPoint
Excellent communication, leadership, and cross-functional collaboration skills.
Experience in ophthalmology or specialty medical practices.
Working knowledge of revenue cycle systems (e.g., Compulink, NextTech, NextGen, Modernizing Medicine).
Familiarity with Lean Six Sigma or revenue cycle performance improvement methodologies.

Manager, Revenue Cycle – Physician Partnerships, Collections Optimization

Key skills