Review and analyze business requirements and functional specifications to design detailed, well-structured test cases.
Execute manual and automated testing across multiple Salesforce environments, including Lightning, Classic, and integrated third-party applications.
Perform functional, regression, smoke, UAT, and performance testing for Salesforce customizations, including Apex, Visualforce, and Lightning Web Components.
Validate third-party system integrations to ensure end-to-end functionality, data integrity, compliance, and performance.
Identify, document, and track defects through resolution using Jira, with test case management, execution, and reporting handled through Jira Xray.
Collaborate closely with Product and Engineering teams to troubleshoot issues, provide feedback, and recommend quality improvements.
Validate data accuracy across Salesforce objects, reports, dashboards, and system integrations.
Ensure adequate test coverage and proactively identify quality and risk gaps across Salesforce functionality.
Assist in building, maintaining, and expanding automated test coverage using tools such as Playwright, Selenium, or Salesforce-specific automation frameworks (e.g., Provar, Copado).
Support the integration of automated testing into CI/CD pipelines (e.g., GitHub Actions).

Proven experience in Quality Assurance, testing, or system implementation across enterprise platforms.
Strong hands-on experience testing Salesforce environments, including customizations and integrations.
Experience with both manual and automated testing approaches.
Proficiency with Jira and Jira Xray for test management, execution tracking, and reporting.
Experience working in Agile development environments.
Strong analytical skills, attention to detail, and ability to manage multiple priorities.
Excellent written and verbal communication skills.
Certifications Salesforce certification preferred (e.g., Salesforce Administrator, Developer, or QA-related certifications).

QA Specialist

Key skills