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Financial Customer Support Analyst at Prompt Therapy Solutions Inc | JobVerse
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Financial Customer Support Analyst
Prompt Therapy Solutions Inc
Remote
Website
LinkedIn
Financial Customer Support Analyst
United States
Full Time
1 week ago
$55,000 - $65,000 USD
No H1B
Apply Now
Key skills
Communication
Sales
About this role
Role Overview
Manage Help Scout and Accounts Receivable processes from start to finish.
Execute invoicing processes with extreme precision.
Handle tense interpersonal situations with tact.
Partner with Sales and Success teams to handle customer education and support.
Proactively identify patterns in support tickets to scope issues.
Requirements
Bachelor’s degree in Business, Finance, or a related field.
2+ years of experience in Customer Support, Accounts Receivable, and or Billing.
Excellent written and verbal communication skills.
Developed Excel/Google Sheets skills.
Exposure to NetSuite or QuickBooks
Resourcefulness and problem-solving skills.
Benefits
Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits
401k
Complimentary subscription to digital fitness classes and wellness content
Recovery suite at HQ – includes a cold plunge, sauna, and shower
Apply Now
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