Develop and implement change management strategies and plans that maximize employee adoption and minimize resistance.
Assess the impact of proposed changes on various business units and IT systems.
Identify, analyze, and prepare risk mitigation tactics.
Provide direct support and coaching to front-line managers and supervisors as they help their teams through transitions.
Support project teams in integrating change management activities into their project plans.
Create and manage communication plans to ensure stakeholders are informed and engaged throughout the change process.
Work closely with training professionals to develop training programs that will help employees understand and adapt to change.
Track and report on the progress of change initiatives and identify and address any issues or resistance.
Evaluate and ensure user readiness.
Lead and facilitate Change Advisory Boards (CABs) to review and make informed decisions on change requests.
Develop and maintain change management strategies aligned with business objectives.
Coach senior leaders and executives in their role as change sponsors.
Perform other related duties as assigned by management.

5 years of related experience
Bachelors Degree or equivalent in Business or Organization Development
Certification in Change Management Preferred (PROSCI Certification, CCMP)
Proven ability to develop and implement successful change management strategies.
Excellent communication, interpersonal, and presentation skills.
Strong analytical and problem-solving skills.
Strong knowledge in the following areas: Change Management Methodologies, Stakeholder Management, Communication Planning, Training and Development, Risk Management, Project Management, Problem Solving, Coaching, Team leadership

Senior Manager, Change Management

Key skills