Lead user research, usability testing, and workflow discovery across dashboards, alerting, diagnostics, and AI-driven insights.
Design data-rich, scalable interfaces optimized for complex multi-environment deployments.
Create visualizations and workflows that unify metrics, logs, traces, and topology into a consolidated enterprise view.
Improve real-time alerting UX to support enterprise triage, cross-site incident correlation, and rapid response.
Develop interaction models for agentic AI within an enterprise operations context.
Deliver wireframes, prototypes, and final designs aligned with cross-product coherence and enterprise-grade expectations.
Partner with PM and engineering to ensure quality implementation across distributed product squads.
Enhance accessibility, clarity, and workflow efficiency across all observability initiatives.
Requirements
A strong SaaS portfolio with case studies that show the problem, process, final design, business impact, and refined UI craft.
Deep experience in data analytics and visualisation. You lead users to insight with clear information design.
5+ years in product design or UX for SaaS or Fintech products. B2B or product-led experience is a bonus.
Expert Figma skills and design-system experience. You know components, variants, and Auto Layout.
Comfortable with user research. Interviews, task analysis, and usability testing.
Excellent interaction and visual design. You sweat the details and ship interfaces that feel effortless.
Clear communicator who explains decisions and handles trade-offs well.
Someone applying for this role would benefit from experience in monitoring or observability, dashboards for expert users, and basic front-end or prototyping skills.
Benefits
Health Insurance, Vision Plan, and Dental Cover for you and your dependants
HSA & FSA
Employee Assistance Programme
Health Advocate, Talk Space, One Medical, Teladoc
401(k)
Commuter benefits
Remote Hybrid Working
Enhanced Parental Leave
Life and AD&D Insurance
20 Days Holiday + Public Holidays + 3 days paid volunteering leave
Referral Bonus
Buy and Sell Holiday
Training Reimbursement
Health Insurance and Dental Health Cover for you and your dependants