Delivering high-quality HR Shared Services support for employees in Mexico, with ongoing coordination and support for Canada and the United States.
Ensuring HR transactions, employee inquiries, and employment-related matters are managed accurately, compliantly, and in alignment with global standards and local labor requirements across North America.
Act as a regional escalation point for HR operational issues, data discrepancies, and service delivery gaps.
Support consistent application of HR policies, SOPs, and service standards across North America, with appropriate local interpretation.
Serve as a senior HR contact for employees and people leaders on HR policies, procedures, and HR system inquiries.
Monitor and coordinate employment-related matters, ensuring timely involvement of HR Business Partners and Legal where risks or sensitivities exist.
Analyze trends to identify operational risks, compliance gaps, or opportunities for process improvement.

Bachelor’s degree in Human Resources, Business Administration, Industrial Relations, or related field.
Typically 6–9+ years of experience in HR Operations, HR Shared Services, or regional HR roles supporting Mexico and/or North America.
Strong working knowledge of Mexican labor law (LFT), statutory benefits, employment documentation, and HR compliance practices.
Exposure to U.S. and Canadian HR processes (e.g., benefits administration, leave management, payroll coordination) in a multinational environment.
Experience operating within a shared services HR delivery model.
Fluency in Spanish and English required (written and spoken).
Experience with HRIS platforms (Workday preferred), including data validation, reporting, and audit support.

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Senior HR Specialist – Shared Services, Mobility

Key skills