Oversees operations staff to train and develop an efficient and diverse workforce. They will enforce methods, policies, procedures and other structures to maximize optimum utilization of resources, while ensuring compliance and safety.
Ensure that operational and customer related functions are completed timely, accurate and sufficiently to meet standards. Meet with the key team members regularly to discuss and analyze reports with the goal of improving productivity and service. Identify inconsistencies and develop action plans consistent with Stericycle’s Customer 1st vision
Review, analyze, approve, and/or submit the following: Payroll registers-Ensure all overtime hours are necessary and all team members are working efficiently; A/P batches and expense reports-Monitor expenses and account for unexpected changes; Manage capital expense projects; Monthly expense reporting (FRX); Monthly revenue/volume reports
Ensure continuous improvement of team member safety performance in all phases of the operation in order to keep our employees safe. Initiate actions to assure timely resolution of identified hazards or unsafe conditions and practices. Ensure that Incidents are reviewed, safety observations are properly done, driver videos are effectively coached and vehicle tracking technology is monitored and actioned appropriately
Review work sites and their respective managers in the development and review of information and informational reporting. Coordinate locations cost savings by utilizing Engineering Department Process Improvement and Metrics
Ensure delivery of services through transportation, plant and customer service functions to enhance customer loyalty. Address issues that arise through customer feedback processes (ex. customer surveys). Ensure all locations are following all DOT regulations, including VCRs (Vehicle Condition Reports), Driver Qualification File requirements, and others
Works with the Compliance team to ensure the permits for the facilities are current and being followed correctly
Requirements
Bachelors or equivalent
5+ years of experience in Logistics/Regulated Waste/Recycling/Plant Processing Operations
3+ year of management experience
Demonstrates the ability to lead a team of employees to achieve safety, financial and customer service results through building a culture of excellence
Demonstrates knowledge and the ability to stay abreast of applicable regulations and codes, as they apply to the waste industry and those specific to area of responsibility
Demonstrates the ability to manage within an established budget as well as strong knowledge of budgetary processes, P&L statements, asset management, and project management
Demonstrates sound knowledge of Microsoft Office including Word, Excel, PowerPoint, and Outlook. Must be able to input, monitor and manipulate data within these applications
Demonstrates a general understanding and knowledge of electrical distribution, steam generation, hydraulics, material handling concepts, and other general mechanical equipment
Benefits
health care program including medical, dental, vision and prescription coverage
healthcare and dependent care flexible spending accounts
life and accidental death and dismemberment insurance