Senior Training Specialist

Role Overview

• Conduct strategic training needs assessments across operational teams to align learning with business goals and performance expectations
• Run end-to-end training workshops, including planning, scheduling, facilitation, resource coordination, and post-training evaluation
• Handle cross-functional projects related to training, performance improvement, and operational capability building
• Host and facilitate instructor-led and blended learning sessions that promote operational excellence, safety, and process consistency
• Tailor training content and delivery methods to meet the diverse learning styles, non-exempt and exempt roles, and experience levels of operational employees, ensuring relevance and engagement
• Facilitate regular reviews with leadership to assess training effectiveness, identify gaps, and define next steps for development
• Apply agile methodologies to training projects, iterating quickly based on feedback, adapting to shifting priorities, and ensuring training remains relevant and responsive to evolving operational needs
• Champion change initiatives by embedding change management strategies into training content and delivery to support adoption and readiness
• Reinforce learning through coaching and follow-up, ensuring knowledge transfer and sustained performance improvement in the field
• Support project deployments, ensuring consistent training execution and change enablement across locations
• Leverage LMS and operational systems (e.g., SAP) to manage training records, run reports, analyze, and report on training data to understand success rates and gaps

Requirements

• Bachelor's Degree in Business, Human Resources, Organizational Development, Education, Adult Education, or related fields
• 2+ Years of experience in related field
• Strong organizational and time management skills with the ability to manage multiple concurrent projects
• Responds to training needs with empathy, patience, and adaptability, creating inclusive and effective learning environments
• Understanding of LMS systems, operational systems, and core technical and learning tools
• Proven ability to work independently while influencing and partnering across teams
• Excellent communication and interpersonal skills, with a focus on stakeholder alignment and leadership engagement
• Flexible and adaptable to evolving business needs, championing initiatives through training content and facilitation
• Experience with change management frameworks and adult learning principles
• Spanish language proficiency is a plus
• Ability to lift <25 lbs
• Must be able to travel within and outside the U.S.; up to 25%

Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
• 6 free sessions each year with a licensed therapist to support your emotional wellbeing
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
• 6 company holidays per year
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents