Conduct strategic training needs assessments across operational teams to align learning with business goals and performance expectations
Run end-to-end training workshops, including planning, scheduling, facilitation, resource coordination, and post-training evaluation
Handle cross-functional projects related to training, performance improvement, and operational capability building
Host and facilitate instructor-led and blended learning sessions that promote operational excellence, safety, and process consistency
Tailor training content and delivery methods to meet the diverse learning styles, non-exempt and exempt roles, and experience levels of operational employees, ensuring relevance and engagement
Facilitate regular reviews with leadership to assess training effectiveness, identify gaps, and define next steps for development
Apply agile methodologies to training projects, iterating quickly based on feedback, adapting to shifting priorities, and ensuring training remains relevant and responsive to evolving operational needs
Champion change initiatives by embedding change management strategies into training content and delivery to support adoption and readiness
Reinforce learning through coaching and follow-up, ensuring knowledge transfer and sustained performance improvement in the field
Support project deployments, ensuring consistent training execution and change enablement across locations
Leverage LMS and operational systems (e.g., SAP) to manage training records, run reports, analyze, and report on training data to understand success rates and gaps
Requirements
Bachelor's Degree in Business, Human Resources, Organizational Development, Education, Adult Education, or related fields
2+ Years of experience in related field
Strong organizational and time management skills with the ability to manage multiple concurrent projects
Responds to training needs with empathy, patience, and adaptability, creating inclusive and effective learning environments
Understanding of LMS systems, operational systems, and core technical and learning tools
Proven ability to work independently while influencing and partnering across teams
Excellent communication and interpersonal skills, with a focus on stakeholder alignment and leadership engagement
Flexible and adaptable to evolving business needs, championing initiatives through training content and facilitation
Experience with change management frameworks and adult learning principles
Spanish language proficiency is a plus
Ability to lift <25 lbs
Must be able to travel within and outside the U.S.; up to 25%
Benefits
Medical, dental, vision, and life insurance plans with coverage starting on day one of employment
6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date)
6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents