Deliver pre-sales activities including solution demonstrations, presentations, technical guidance, proof of concepts, and RfX responses.
Act as the go-to technical expert on Ping Identity solutions for customers, partners, and internal teams.
Establish enduring relationships with customers and become their trusted advisor
Collaborate with the sales team to deliver revenue. Emphasis during key sales cycle phases of Qualification, Discovery, and Technical Proof Phase
Coordinate, throughout sales cycle, pre-sales efforts with a post-sales service delivery team
Leading customer-facing meetings, both through videoconferencing and in-person to, deliver presentations, whiteboarding sessions, and demonstrations of Ping Identity solutions and their value remotely, in-person, and at industry events
Provide insightful feedback on product enhancements and customer needs to product owners.
Mentoring, both formally and informally, junior team members
Develop subject matter expert-level knowledge of at least one of Ping Identity's solutions and serve as an expert resource to other Sales Engineers within the organization
Able to travel 15% to 40% as needed
Requirements
Bachelor’s degree in computer science or equivalent field, or 5+ years' experience with enterprise-level software systems in a customer-facing role, such as pre-sales, consulting, support, or training
Deep knowledge of standard identity protocols: SAML, WS-Fed, OAuth, OIDC, and SCIM as well as experience with REST interfaces
Deep knowledge of technologies that underly identity solutions: LDAP (including Active Directory), SSL/TLS, PKI, RADIUS, SQL, DNS, JDBC
Experience with one or more modern programming languages and web technologies: JavaScript, Python, Node.js, HTTP, HTML, CSS, JSON, Java.
Expertise in developing and delivering effective technical presentations, workshops, customized demonstrations, and proof of concepts
Strong communication and customer service skills.
Adept at linking technical capabilities to customer needs.
Ability to work with a high level of self-direction and/or collaboratively with team and customers
Knowledge of a subset of the following IAM concepts: Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow /
Eagerness to learn; expertise in specific business areas or industry verticals is a bonus.
Familiarity with infrastructure, networking technologies, and cloud service providers.