Creation of Project Plans, rollout/transition plans, RAIDS logs, SteerCo reporting.
Forecasting of Go Live dates in to ensure your projects Go Live on time and in budget.
Liaising with local HSP experts, maintaining good relationships and open communication.
Be a Single Point of Contact (SPOC) for your customers. Lead recurring customer status update calls.
Ensure smooth handovers to BAU operations.
Partner with Sales, Marketing and Operations leadership to identify sales productivity gaps & prioritize work on key initiatives across the global sales team such as process improvements sales pitch training/toolkits, ongoing enablement/learning, sales playbook creation.
Creation of processes and GAP analysis for your customers.
when supporting Onboarding: Onboard portfolio of clients to HSP. These projects can be varied and include, although not limited to, Payroll, Accounting, Entity Management, HR, amongst others.
Additional duties as assigned.

Bachelor’s or master’s degree in business or a related field.
5+ years of proven experience in program and/or project management.
Demonstrated expertise in stakeholder management and Change Management.
Proven experience leading and managing teams.
Strong proficiency in Microsoft Office applications (Word, Excel, Outlook).
Industry experience in Payroll is a requirement. Knowledge of Accounting, EOR and/or Entity Management, with technical knowledge related to international expansion is a plus.
Knowledge of ADP Solutions, their methodologies, and applications are essential for this role. Knowledge of Cloudpay and other Payroll vendors platforms are a plus.
Strong problem-solving skills and ability to work independently.
Exceptional verbal and written communication skills

Senior Program Manager

Key skills