Drive development of potential customers from cold calling, initial contact, closing business, contract negotiation/execution, and ongoing account management
Manage relationships with assigned accounts as primary contact
Ensure customer satisfaction and manage expectations and deliverables between customers, applications, and technical consulting staff
Coordinate and execute a plan for increased use of company’s products in the market
Present contracts for reagents, capital equipment, and service
Interface with Sales Administration for accurate and timely responses
Utilize Salesforce and PowerBI for documentation of sales activities and territory reporting
Represent the company at professional meetings and events
Develop sales plans to increase revenue from new and assigned accounts
Follow pricing guidelines for profitable business
Exhibit professional behavior reflecting positively on the company

Bachelor’s Degree (preferably in Business or Scientific field) or equivalent combination of education and experience
5+ years of related Account Executive or Sales Management experience
Salesforce or other CRM experience
Willingness to travel up to 50%
Experience growing new business through existing accounts and acquiring new accounts
Self-starter able to grasp knowledge through mentorship and shadowing
Must be able to work independently and manage multiple tasks efficiently
Excellent presentation, oral and written communication skills
Computer skills with MS Office applications, including Power Point and Excel

Senior Account Manager – West Coast

Key skills