Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies.
Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues.
Determine the full scope of services provided to clients and set roles/responsibilities within the client team.
Effectively communicate Mercer's position on the latest industry trends to clients.
Be accountable for revenue and profitability for client accounts and projects.
Monitor project success in terms of scope, budget, timeliness, and client satisfaction.
Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients.
Set strategic direction and create demand for new products/services in the marketplace.
Requirements
BA/BS degree
Minimum of 10+ years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex healthcare benefits challenges.
Renowned expertise and industry reputation in the health & benefits field.
Client-facing experience in a consulting environment.