Lead and evolve scalable workflows, operating models, and planning frameworks that improve predictability, velocity, and quality of design delivery.
Facilitate alignment across design, product, engineering, and brand teams, ensuring shared understanding of priorities, dependencies, and decision points.
Manage end-to-end delivery of key design initiatives, safeguarding design intent, accessibility, timelines and quality from concept through launch.
Build communication artifacts—roadmaps, briefs, risks, and status updates—that improve visibility for cross-functional partners and senior leadership.
Identify risks, blockers, and cross-team impacts early; drive resolution through influence, negotiation, and structured decision-making.
Champion adoption of standardized tools, methodologies, and best practices that support multi-brand, multi-region design operations.
Requirements
5+ years of professional experience in design program management, design operations, UX program management, or supporting programs with design intent (software product design, HMI, service design, design systems).
Demonstrated ability to build strategic partnerships in highly matrixed environments, influencing leaders across design, product, engineering, and brand organizations.
Experience leading end-to-end design delivery using structured methodologies (Agile/Lean) with cross-functional operating rhythms.
An online portfolio or privately shared case studies demonstrating how you built operating models, drove alignment, and delivered measurable outcomes in quality, customer impact, or efficiency.
Strong communication and storytelling skills, with ability to create executive-ready narratives and decision frameworks.
Proficiency with design-related or software-related project management tools, such as Jira/Confluence, Asana/Smartsheet, Figma/FigJam, or Miro.
Commitment to inclusive and accessible design.
Ability to thrive in a fast-paced, dynamic, and ambiguous environment.
Benefits
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions.