Senior Manager, Revenue Cycle Solutions Engineering

Role Overview

• Lead and scale SmarterDx’s solution revenue cycle solution engineering function, ensuring reliable, secure, and scalable technical integrations for revenue cycle integrations from SmarterDx into health system sources (EHRs, coding systems) for our customers while providing white glove service to our health systems.
• Manage highly accomplished, fully remote revenue cycle solution consultants and partner closely with Product, Engineering, Implementation, and Customer Success to deliver seamless solutions across multiple products.
• Ensure excellence in revenue cycle solution delivery across all new and existing customer deployments, ensuring implementations are reliable, scalable, and delivered on time.
• Recruit, mentor, and lead a high-performing team of client-facing revenue cycle solution consultants, fostering a culture of accountability, technical excellence, and continuous learning.
• Cultivate and maintain solution design standards, documentation, and best practices across revenue cycle integrations (including API, HL7, and database extract integrations).
• Serve as an escalation point for complex or high-risk integrations, providing hands-on technical guidance.
• Collaborate with customer technical teams, including EHR, data, and IT stakeholders, to develop secure and compliant data exchange.
• Establish metrics and reporting for integration performance, throughput, and reliability, and communicate insights to company leadership.
• Continuously improve integration tooling, automation, and processes to support scale as SmarterDx grows.
• Drive technical design reviews, architectural decisions, and technology evaluations to ensure platform scalability and maintainability.

Requirements

• 7-10+ years of experience in healthcare technology implementation, with at least 5 years in a senior leadership role (responsible for high impact portfolios, managing teams of 10+ resources, or both).
• 5+ years experience in both hospital revenue cycle management, including in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing
• Hands-on experience and expertise in building revenue cycle solutions across HL7, FHIR, API integration, and database extracts for complex integrations with large health systems and enterprise customers, including extensive experience designing revenue cycle solutions with inpatient EHRs (including Epic, Cerner)
• Excellent people leadership skills, with a track record of empowering high performing technical leaders, setting clear expectations, and driving results.
• Strong delivery management skills, with the ability to manage multiple complex initiatives across customers and products.
• Persuasive and clear in client-facing written and verbal communication, with the ability to confidently engage with health system resources from executives to analysts while mitigating risks. You’re a pro at translating business and clinical requirements into technical integration solutions (and vice versa)
• Analytical mindset with the ability to use data to forecast capacity, identify bottlenecks, and measure success.
• Experience working in startup or high-growth environments, balancing long-term strategy with near-term execution.

Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.
• Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.
• Remote-First Team – Work from anywhere in the U.S.
• Unlimited PTO & 10 Holidays – So you can relax and recharge.
• 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.
• Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
• Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.