Lead client projects to implement or enhance Employer Services solutions, including defining business requirements and project charters in partnership with cross‑functional teams.
Manage and maintain project plans, documentation, milestones, and regular status communications to partners and leadership.
Coordinate and collaborate with other teams, client SMEs, and third‑party vendors to drive progress, resolve issues across systems, and escalate risks when needed.
Prepare, coach, and guide clients for successful program rollouts.
Requirements
4 years' experience in Implementation, Professional Services, or Consulting with a record of managing multiple complex projects under time‑sensitive conditions.
Excellent client service skills with strong communication, analytical, problem‑solving, and organizational abilities; detail‑oriented and proactive with experience in project management focus.
Experienced with client data files and API‑based integrations; quick to learn evolving technologies and adaptable to changing client needs, processes, and systems.
Take ownership of work and grow in fast‑paced environments; ideal experience includes WOTC, UCM, and/or Employment Verification services.
Benefits
Flexible Time Off: 15 Days
401K with a 4% company match with immediate vesting.
Comprehensive health, dental, and vision plans.
5 sick days each calendar year.
12 paid company holidays and 2 paid volunteer days.