Key skills
LeadershipProject ManagementCommunication
About this role
Role Overview
- Lead client projects to implement or enhance Employer Services solutions, including defining business requirements and project charters in partnership with cross‑functional teams.
- Manage and maintain project plans, documentation, milestones, and regular status communications to partners and leadership.
- Coordinate and collaborate with other teams, client SMEs, and third‑party vendors to drive progress, resolve issues across systems, and escalate risks when needed.
- Prepare, coach, and guide clients for successful program rollouts.
Requirements
- 4 years' experience in Implementation, Professional Services, or Consulting with a record of managing multiple complex projects under time‑sensitive conditions.
- Excellent client service skills with strong communication, analytical, problem‑solving, and organizational abilities; detail‑oriented and proactive with experience in project management focus.
- Experienced with client data files and API‑based integrations; quick to learn evolving technologies and adaptable to changing client needs, processes, and systems.
- Take ownership of work and grow in fast‑paced environments; ideal experience includes WOTC, UCM, and/or Employment Verification services.
Benefits
- Flexible Time Off: 15 Days
- 401K with a 4% company match with immediate vesting.
- Comprehensive health, dental, and vision plans.
- 5 sick days each calendar year.
- 12 paid company holidays and 2 paid volunteer days.