Cloud Platforms Director

Role Overview

• Develop and execute a strategic roadmap for cloud platform engineering, aligning with business and IT objectives.
• Lead a team of cloud platform engineering professionals, fostering a culture of excellence, collaboration, and continuous improvement.
• Oversee capacity planning, ensuring scalability and optimal resource utilization.
• Implement and maintain industry best practices for security, compliance, FinOps, and operational efficiency.
• Ensure highly responsive and detailed observability capabilities are in place across all cloud platforms.
• Collaborate with business and technology leadership to gather requirements and ensure the cloud platform meets the needs of our stakeholders and developer teams.
• Ensure the highest levels of uptime and reliability by developing and enforcing proactive maintenance strategies.
• Manage vendor relationships, negotiate contracts, and oversee third-party services for facility management and hardware procurement.
• Tie platform KPIs to business value and generate quarterly business reports.
• Develop and run a comprehensive service line in a global setting to run cloud workloads, backed by a service catalog and set of KPIs and KRIs to measure, track, report, and improve the service line and system performance.
• Develop and execute an overall cloud computing platform strategy with the right mix of on-premises infrastructure, public cloud, and hybrid cloud.
• Formalize disaster recovery and business continuity with automated tests to validate failover plans.
• Develop and enforce disaster recovery and business continuity plans to mitigate risks.
• Monitor industry trends and emerging technologies to maintain a competitive edge.
• Collaborate with executive leadership and stakeholders to align data center strategies with broader IT and business goals.
• Provides leadership to managers and professional staff. Develops departmental plans, including business, production and/or organizational priorities.
• Manage and oversee staff and technology platform operations across a global footprint including US, UK, and APAC regions.

Requirements

• 10+ years of experience in cloud platform management at scale, IT infrastructure, or related fields.
• 4-year degree or equivalent experience
• Ability to generate highly polished proposals, presentations, and other communications content that speaks to all levels of technical, business, and financial leaders.
• Proven track record of leading large-scale, global cloud platforms.
• Strong understanding of networking, server infrastructure, cloud technologies, and hybrid environments.
• Deep understanding of Zero Trust and modern IAM patterns (workload identities, JIT access, PAM in cloud)
• Demonstrable expertise in GenAI capabilities, security risks, and governance controls for GenAI.
• Deep knowledge of compliance and security frameworks such as ISO 27001, SOC 2, HIPAA, and GDPR.
• Strong understanding of CI/CD practices and pipeline orchestration.
• A demonstrated ability to build high-performance teams and mentor future leaders.
• Budgeting and financial management experience, including cost optimization strategies.
• Hands-on experience with disaster recovery planning, incident management, and operational risk mitigation.
• Familiarity with automation, monitoring, and management tools for optimizing data center performance.
• Experience working in regulated industries or high-availability environments (e.g., finance, healthcare, etc.).
• Strong communication and leadership skills, with the ability to engage both technical teams and executive stakeholders.

Tech Stack

• Cloud

Benefits

• Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs.
• Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents
• Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off
• Paid Parental Leave as well as an Adoption Assistance Program
• Competitive 401k savings plan with company match and an additional contribution regardless of participation