Partner with product teams to improve service reliability and user experience
Ensure adequate coverage for incident response through effective on-call management
Respond to incidents, conduct thorough post-mortems, and implement preventive measures
Drive automation to reduce toil and improve delivery quality
Mentor engineers on technology and effective SRE practices
Create strategic plans to grow Site Reliability practice
Provide coaching and mentorship for a global team

10 or more years of experience (Preferred)
Disciplined approach to maintaining and enforcing engineering best practices
Proven experience proactively improving availability while reducing MTTR
Significant experience providing front-line support for critical issues
Experience supporting enterprise platforms such as Apigee, Kafka, and/or TIBCO
Experience using observability tools such as DataDog
Technical background in distributed computing, hybrid cloud, and infrastructure support
Proactive approach to identifying problems, performance bottlenecks, and areas for improvement
Able to effectively communicate with all levels of the organization
Detail oriented, self-organized, and capable of simultaneously tracking multiple issues of varying complexity

Total compensation comprises several factors, including base compensation and incentive pay
Professional development opportunities
Health insurance
Flexible working hours
Paid time off

Senior Software Engineer, Manager

Key skills