Partner with decision makers, stakeholders, and end users to define goals, requirements, user stories, and outcomes—ensuring the technical roadmap aligns with organizational needs
Develop strong business cases, identify effective technology approaches, and guide product strategies that reduce technical debt, meet regulatory requirements, and deliver meaningful value.
Lead workshops, build use cases, and create detailed specifications that clarify and refine user and system requirements.
Oversee configuration, workflows, permissions, reporting, data, upgrades, and critical platform functions supporting financial, compliance, and product operations.
Translate business needs into vendor requirements, maintain productive vendor relationships, and ensure timely , accurate delivery of enhancements.
Drive test planning, troubleshooting, defect resolution, and user acceptance activities to ensure successful system implementations.
Manage patches, upgrades, configuration changes, and disaster recovery planning across in-house , SaaS, PaaS, and third-party systems.
Break down long-term strategies into actionable objectives and support teams through process, people, and system impact assessments.
Provide system administration support, improve performance, maintain documentation, troubleshoot issues, and lead lifecycle planning.
Ensure cybersecurity, data privacy, and regulatory standards are incorporated across all technical solutions.
Monitor system behavior, identify variances, and proactively implement improvements to support stability, scalability, and efficiency.
Create user guides, technical documents, and facilitate walkthroughs and demos for stakeholders.
Support colleagues by sharing knowledge, tools, and best practices.
Provide expert insight across multiple products and high impact initiatives.
Requirements
Bachelor’s degree in a technical/related discipline required , or equivalent work or education related experience.
Minimum seven years of experience working with business software applications
Solid understanding of cloud computing principles and hands-on experience with Microsoft Azure services.
Proficiency in microservices and API architecture, including REST, GraphQL , service contracts, versioning, and interoperability considerations.
Advanced skills with SQL and/or various relational database concepts and languages required , including multiple methods for analyzing, reporting and validating data at the source ( eg. SQL queries)
Experience in developing and delivering the full system development life cycle and its various phases (including user story creation, test planning, test execution, CI/CD pipeline support, production implementation and break-fix production issue resolution)
Demonstrated experience with multiple methods for creating and communicating strong business cases, including financial analysis, strategic alignment, and risk analysis.
Tech Stack
Azure
Cloud
Cyber Security
GraphQL
Microservices
SQL
Benefits
401(k) Company Match (up to 3%)
4% annual contribution to your 401(k) by BECU
Medical, Dental and Vision (family contributions as well)