Lead the onboarding experience for internal teams adopting the GCP-based API Gateway(Apigee), EEH(Pub/Sub), and EQH (BigTable, BigQuery) platforms.
Partner with platform engineers and architects to define and continuously improve platform intake, enablement, and onboarding workflows.
Develop and maintain a backlog for onboarding features/tools and customer-facing materials.
Collaborate with stakeholders to communicate the value proposition and platform best practices.
Own and maintain a customer adoption backlog, prioritizing enhancements that improve ease of onboarding and increase platform satisfaction and adoption.
Facilitate onboarding sessions, workshops, and consultative working sessions.
Requirements
Bachelor's Degree, or a related field, or equivalent work experience.
5+ years of technical product management, customer onboarding, platform enablement, or related experience in large-scale technology environments.
Experience working with API platforms, event-based systems, enterprise data-access platforms, or similar technologies.
Experience with Apigee, Pub/Sub and BigTable a strong differentiator.