Perform the task of benefit education and validation
Face to face review of inpatient benefits, authorization
Collect inpatient, observation, and outpatient in a bed liability
Handle the accurate verification and calculation of patient liabilities
Assess patient insurance and financial information to determine liability
Utilize face to face communication with patients during their stay to collect the estimated patient liability
Monitor missed collection opportunities for potential process improvements and follow-up

1+ years of customer service experience
High School Diploma/GED Required
CRCR (Certified Revenue Cycle Representative) Required within 6 months of hire (Company Paid)

Financial Counselor

Key skills