Actively elicit & communicate business requirements using interviews, process documentation, brainstorming sessions, surveys, site visits, and/or workflow analysis
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
Define and write user stories to represent business requirements
Collaborate with developers and IT subject matter experts to establish the technical vision and analyze tradeoffs between factors such as cost, time to deliver, usability, system performance, and scalability
Serve as the conduit between the user community and the software development team through which requirements flow
Proactively communicate with external customers and internal business partners, and successfully engage in multiple initiatives simultaneously
Plan and execute projects according to agile methodologies
Be the liaison between the business units, technology teams and support teams, and ensure the successful delivery of IT solutions
Develop a thorough understanding of the business model, operational processes, and key performance indicators
Work closely with business leadership to perform ROI analysis and prioritize IT initiatives
Define project scope, goals, deliverables, budget, and actively manage risk
Develop project plans and coordinate resources to ensure that the project is successfully completed within defined constraints
Requirements
College degree is preferred
2-4 years of related experience as an IT Business Solutions Analyst or similar position
Experience managing IT projects, preferably using scrum or other agile development methodologies
Strong analytical and product management skills
Data analysis skills and a working knowledge of SQL