Director, Creative Services

Role Overview

• Lead the development of a compelling creative vision that supports brand strategy, business objectives, and the end-to-end agent experience.
• Own the entire creative experience, from strategic brief through concept, design, production, and delivery across digital, social, experiential, and field marketing touchpoints.
• Translate business objectives, brand strategy, and audience insights into clear creative strategies, narratives, and visual systems that drive engagement and action.
• Lead concept development for major initiatives, campaigns, and programs, ensuring ideas are insight led, on brand, and scalable across channels.
• Elevate creative thinking by balancing innovation with practicality to ensure creative concepts can be executed efficiently and at scale without sacrificing quality.
• Guide work from strategic brief through concept, design, production, and delivery across digital, social, experiential, and field marketing.

Requirements

• Bachelor’s degree in marketing, Communications, Design, or related field
• 10 years of experience in creative services, with at least 3 years in a leadership role.
• Proven experience managing creative teams and projects in a fast-paced environment.
• Strong understanding of creative workflows, project management tools, and production processes.
• Expertise using traditional and digital creative channels
• Strategic thinker and decision-maker to drive results
• Strong communication, interpersonal and relationship building skills to assimilate ideas in collaboration with diverse stakeholders
• Excellent organizational, communication, and leadership skills.

Benefits

• Competitive Pay
• Bonus for Eligible Employees
• Benefits Package
• Pension Plan
• 401k Match
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Disability Insurance
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Employee Discounts
• Career Training & Development Opportunities
• Health and Work/Life Balance Benefits
• Paid Time Off starting at 160 hours annually for employees in their first year of service.
• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
• Adoption Assistance
• Employee Assistance Program
• Back-Up Care Program
• PTO for Volunteer Hours
• Employee Matching Gifts Program
• Employee Resource Groups
• Inclusion and Diversity Programs
• Employee Recognition Program
• Referral Bonus Programs